Privacy Policy

Last updated: August 20th 2026

Introduction

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains what personal data we collect, how and why we process it, your rights, and how to exercise them.

Data Controller

The data controller for this website is Chelsea Sutcliffe. You can contact me at cnmoffitt@gmail.com.

This privacy policy applies only to data collected through this website and our services. Third-party websites linked here have their own privacy policies.

1. Personal Data We Collect

When you use our website or services, we may collect the following personal data:

  • Contact information: name, email address, phone number

  • Booking details: information related to tutoring sessions you request or book

  • Payment details: if you make payments, payment processor information (note: we do not store full payment details ourselves)

  • Communication records: emails, messages, or enquiries you send us

Website usage data: IP address, browser type, pages visited, collected via cookies or analytics tools (see Cookies section below)

2. How and Why We Use Your Data

We process your data for the following bases:

  • To respond to your enquiries and provide tutoring services

  • To process payments through third-party providers

  • To send you marketing communications

  • To improve and manage our website using analytics tools

  • To comply with legal obligations

If we rely on your consent to process any data (such as marketing emails), you can withdraw consent at any time by contacting me us.

3. Data Retention & Scheduling

We keep your personal data only as long as necessary for the purposes outlined above, or as required by law. When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

Name, email address, phone number, details relating to your appointment (for example, who referred you) & files you uploaded

We provide this information to Squarespace, our online scheduling service provider, so that they can provide online booking services to us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies may collect information about your browsing behaviour to help us analyse website usage. You can manage or disable cookies in your browser settings, but please note that some parts of the site may not function properly if cookies are disabled.

Please note:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

5. Sharing Your Data

We do not sell or rent your data to third parties. However, we may share your data with trusted third-party service providers who support our business operations, such as:

  • Payment processors

  • Email marketing platforms

  • Website hosting and analytics providers

All third parties we work with are required to keep your data secure and only process it for specified purposes.

We may also disclose your data to authorities if required by law or if we suspect unlawful activity.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access: Request a copy of your data we hold

  • Right to rectification: Correct inaccurate or incomplete data

  • Right to erasure: Request deletion of your data, subject to legal or contractual restrictions

  • Right to restrict processing: Limit how we use your data in certain circumstances

  • Right to data portability: Receive your data in a structured, commonly used format

  • Right to object: Object to data processing based on legitimate interests or marketing

  • Right to withdraw consent: Withdraw any consent you have given for processing at any time

To exercise these rights, please contact us at cnmoffitt@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

7. Security

We take data security seriously. We verify the identity of anyone requesting access to personal data before sharing it.

8. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in law or our practices. The updated date at the top of this page will change accordingly. Significant changes will only apply to data collected after the update.

9. Website Visitors

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.